Filing a Homeowner’s Claim

Last night was devastating for many of our customers. If the unthinkable happens and you experience damage due to an insurable incident, then you need to file a claim with your home insurance company. Our office is fully staffed and available to help you in any way.  Please feel free to call us at (405) 373-2977. 

The first thing you need to do is secure your family's safety and do what you have to do to limit additional losses.  Here are the steps you should take once you’ve secured your family’s safety:

Phone, or website: Determine how you want to make your claim. Many insurers have website claim systems, but if your computer was damaged during the incident or if you simply aren’t comfortable dealing with a claim on that platform, you can call our office at (405) 373-2977 or your insurance company direct to make a claim by phone. Below are the phone numbers of most of the home insurance companies we represent:

Hanover (800) 628-0250
Hartford  (800) 243-5860
Travelers (800) 252-4633
Northstar (800) 622-5230
American Modern (800) 325-2075
Safeco (800) 332-3226
Mercury (800) 503-3724

Limit additional losses: While you need to keep the scene as close to the way you found it when you discovered the loss as possible, it is not a good idea to keep it so intact that you risk further damage or theft. Board up any broken windows, clean up any glass or hazardous materials and keep your home and family safe. Take pictures of the damage if possible.

Even though these events are devastating and emotional, know that your insurance is with a financially solid company.  This is the reason that you buy insurance.  We are available to you at (405) 373-2977 or 24/7 online at  We appreciate your business and want you to know that we are here to help you.


Scott Cornelius
Posted 9:00 AM

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ECI Agency, Inc. | 325 Piedmont Rd N | P.O. BOX 600 | Piedmont, OK 73078 | Phone: (405) 373-2977 M-F 8am-5pm